Request the deletion of your personal data from NurtureWell
We respect your right to privacy and data control. You can request the deletion of your NurtureWell account and all associated personal data at any time. This page explains the deletion process and what happens to your data.
When you request account deletion, we will permanently remove:
After receiving your deletion request:
Account deletion is permanent and cannot be undone. You will lose access to all your data, including baby milestones, photos, and community posts. Please make sure to backup any important information before proceeding.
For legal and operational purposes, we may retain certain information even after account deletion:
This retained information will be anonymized and cannot be used to identify you personally.
The easiest way to delete your account is through the NurtureWell app:
If you cannot access the app, you can request deletion via email:
Subject: Account Deletion Request
Include the following information:
Subject: Account Deletion Request
Dear NurtureWell Support Team,
I am requesting the permanent deletion of my NurtureWell account and all associated personal data.
Account Details:
- Name: [Your Full Name]
- Email: [Your Account Email]
- Reason for deletion: [Optional]
I understand that this action is permanent and cannot be undone. I confirm that I want to proceed with the deletion of my account and all associated data.
Thank you,
[Your Name]
To protect your privacy and prevent unauthorized deletions, we may require verification of your identity:
This process typically takes 1-3 business days to complete.
Before deleting your account, please cancel any active subscriptions:
Note: Deleting your account does not automatically cancel subscriptions. You must cancel them separately to avoid future charges.
Before permanently deleting your account, consider these alternatives:
Temporarily disable your account while keeping your data intact. You can reactivate later by logging in.
Download a copy of your data before deletion. Available formats:
Delete specific types of data while keeping your account active:
A: Account deactivation is immediate. Complete data deletion takes up to 30 days for active systems and 90 days for backups.
A: No, account deletion is permanent and cannot be undone. All data is permanently destroyed.
A: Yes, we will send a confirmation email once the deletion process is complete.
A: Your forum posts and comments will be deleted. In some cases, posts may be anonymized rather than deleted to preserve conversation context.
A: Yes, you can selectively delete baby profiles and milestone data while keeping your account active.
If you have questions about data deletion or need assistance with the process:
Privacy Team: privacy@nurturewell.cloud
Support Team: support@nurturewell.cloud
Response Time: 1-3 business days
Your right to data deletion is protected under various privacy laws:
We comply with all applicable privacy regulations and will honor your deletion rights regardless of your location.